Claim Forms

Most providers will submit claims on your behalf, but if you need to submit your own claim, find out more information and download the forms below. Please consult with your provider to verify if you need to submit a claim.

Explanations of benefits (EOB) are available once the claim has been processed. The explanation of benefits will provide, by procedure, the amount that was paid to the provider (if applicable) as well as any remaining balance that is the patient's responsibility.

Dental PPO Claim form

If you need to submit a claim, download the form and choose one of these options:

  • Return the completed form via email to DentalClaims@ColonialLife.com, or
  • Return the completed form via fax to 855-400-9307, or
  • Return the completed form via mail to:
    Claims Department
    P.O. Box 80139
    Baton Rouge, LA 70898-0193
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Vision Claim form

If you need to submit a claim, download the form and choose one of these options:

  • Return the completed form via email to VisionClaims@ColonialLife.com, or
  • Return the completed form via fax to 855-400-9307, or
  • Return the completed form via mail to:
    Claims Department
    P.O. Box 14389
    Baton Rouge, LA 70898-9100
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Dental Authorization form

If you would like Colonial Life to speak with someone on your behalf regarding your claims, please download the Authorization to Release Health Information and choose one of these options:

  • Return the completed form via fax to 855-400-9307, or
  • Return the completed form via mail to:
    8485 Goodwood Boulevard
    Baton Rouge, LA 70806
Download Form